Update on COVID-19

First Southwest Bank • March 12, 2020


Updated March 26, 2020: Dear valued customers, at this time, we have had to temporarily close our Saguache branch, for the personal safety of our staff and our customers, because we do not have walk up or drive up facilities. Please visit the drive-up at our Center branch, 2060 East Highway 112, Center, CO 81125 or call 1.866.641.FSWB (3792) for banking assistance. 

Updated, March 17, 2020: First Southwest Bank is open, but to slow the spread of COVID-19, we are temporarily closing our lobbies as of Wednesday, March 18th. Please continue to utilize our drive-up facilities, walk-up facilities, Night Drops, ATMs, digital banking services and our online loan portal for consumer and commercial loans.  Thank you for understanding.  Be safe!

 

At First Southwest Bank, we fully understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and associates as the situation evolves.

We would like to encourage all customers to use our online and mobile banking tools for 24/7 self-service banking and account access. You can utilize our Online Banking or FSWB Mobile App (Apple, Google Play) anytime and anywhere. Make payments, view transactions, check balances, transfer funds and more. It’s a fast and convenient way to manage most all your banking needs.

If you haven’t enrolled in online access, it only takes a few minutes. Enroll now.

We now have online loan applications for business and consumer loans. Apply here. 


Our branch staff are available and ready to help and will strive to ensure that all surfaces including ATM screens and keypads, are regularly cleaned daily with approved disinfectants and hand sanitizer is available in our branches.

We also understand that there may be situations where customers find themselves facing financial difficulties during these times. First Southwest Bank is here to help and we encourage customers who may be impacted to reach out to discuss how we might be of assistance.

Should you find yourself in need of assistance, please contact us.

Protect yourself from scams! If we attempt to contact you, we won't ask for confidential information such as your name, password, personal identification number (PIN) or other account information. The Federal Trade Commission has issued strong advice for consumers to be on high alert for scammers who take advantage of these types of situations.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.