Security

Continuing to Spread Awareness of Fraud
& Identity Theft

At First Southwest Bank, the security of customer information is our top priority. We're here to help protect you from telemarketing fraud, impersonation, identity fraud, lottery fraud and jury selection fraud, just to name a few. One of the best ways to avoid becoming a victim of fraud is to become an educated consumer. Follow these simple guidelines to help safeguard your information.

If you are suspicious about anyone contacting you or sending you unsolicited lottery checks,
please visit the FBI Website for more information about fraud. Another good site for banking security information is the FDIC Consumer News page.

What does First Southwest Bank Do with Your Personal Information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, of this sharing. Federal law also requires us to tell you how we collect, share and protect your personal information.  Please read this notice carefully to understand what we do.


International Debit Card Usage

Due to excessive international fraud, customers will not be able to use their First Southwest Bank debit cards at an international merchant. Please call us for more information.
 


Internet Gambling Transactions

You may not use your First Southwest Bank account in connection with any business of placing, receiving or otherwise knowingly transmitting bets or wagers by any means which involves the use, at least in part, of the Internet, or for any other transaction which is prohibited by Federal Reserve Regulation GG - Unlawful Internet Gambling Enforcement Act of 2006.

This notice serves as your disclosure for customers receiving their statements through Internet Banking.


 

Play these videos to learn more about how you can help protect your information and accounts!

Hacked Email - What To Do

Hijacked Computer: What to Do

How to File a Complaint with the Federal Trade Commission

Identity Theft: Rapid Response Tips

Protect Your Computer from Malware

Public Wi-Fi Networks

Defend Against Ransomware

IRS Imposter Scams

What To Do After A Data Breach