FSWB Privacy Policy

What does First Southwest Bank do with your personal information?

Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
 
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • Payment history and transaction history
  • Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
 
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons First Southwest Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information



Does First Southwest Bank share?
Can you limit this sharing?

For our everyday business purposes--
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes--
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates' everyday business purposes--
information about your transactions and experiences

No

We don't share

For our affiliates' everyday business purposes--
information about your creditworthiness

No

We don't share

For nonaffiliates to market to you

No

We don't share

 
Questions? Call toll-free 866-641-FSWB(3792) or go to www.fswb.bank.
 

Who we are

Who is providing this notice?
First Southwest Bank - Locations in Alamosa, Center, Cortez, Durango, Pagosa Springs and Saguache.
 

What we do

How does First Southwest Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does First Southwest Bank collect my personal information?
We collect your personal information, for example, when you:
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?
Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • First Southwest Bank has no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • First Southwest Bank does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partner(s) include First Southwest Community Fund.

Other important information

Other Privacy Statement
We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device's geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in-store transactions).